Since we started in 2018, we’ve focused on producing high-quality Christmas jumpers as responsibly as possible. All our products go through multiple checks covering materials, workmanship, colour and sizing before they are made available on our website.

Every Christmas, we receive lots of positive feedback from customers telling us how impressed they are with the quality of their jumpers.

Our collection includes cotton jumpers, 100% organic cotton jumpers and jumpers made from acrylic fibres.

Our Christmas jumpers are subject to strict quality controls throughout production, transport and storage.

Absolutely not. Our Christmas jumpers are made of cotton, organic cotton or acrylic fibres. In any case, these materials cannot shrink after washing as long as you follow the washing instructions shown on the labels.

Yes, light-up Christmas jumpers can be washed safely. Simply disconnect the battery pack before placing your jumper in the washing machine and follow the care instructions on the label.

There’s no need to remove the wires or lights from inside the jumper, as they are waterproof.

At the bottom of this page, you’ll find a video showing you how to disconnect the battery pack before washing your jumper.

Yes, the batteries can be replaced quickly and easily. The batteries the sweaters needs are 2 x 3V batteries of type CR2032.

At the bottom of this page, you’ll find a video showing you how to replace the old batteries with new ones.

Organic and sustainable clothing refers to clothing that has been manufactured with the least possible impact on the environment, respecting the ecosystem surrounding farms and factories and minimising the carbon footprint during transport and storage of the garments.

All our organic products follow a series of norms and standards that guarantee their sustainability. Thanks to the GOTS certificate (Global Organic Textile Standard) we ensure that the materials from which our products are made are organic and the whole production chain is sustainable and respectful of nature.

If you want to know more about this certificate, take a look at our sustainability page.

GOTS (Global Organic Textile Standard) is a globally recognised seal of quality that is applied to textiles of organic origin and certifies the sustainability of garments throughout the entire production chain.

GOTS-certified garments are made from 100% organic fibres and are ethically and sustainably produced in plantations that are not overexploited, respecting the biodiversity of the ecosystem.

Our organic and sustainable products are made from 100% organic cotton. All farms and crops where the cotton is harvested are subject to strict quality controls to ensure that the cotton is sourced organically and sustainably.

The main benefit of organic and sustainable clothing is that the entire production process of each garment is made in an environmentally responsible way. Our organic garments are very durable and high quality. We strongly believe in responsible consumption, so our sustainable garments are designed and manufactured to have the longest possible lifespan. This is possibly the best way to respect and care for the environment.

It’s easy. Simply choose the product you’d like to buy, select your size and add it to your cart. Repeat this for any other items you’d like to order.

Once you’re ready, go to your cart and follow the checkout steps to enter your delivery details and complete your payment.

If you’re unsure which size to choose, you’ll find a size guide next to the size selector on each product page.

There you can check the measurements of each jumper and compare them with a jumper you already own. You can also see how our jumpers fit real people of different heights and builds.

If you still need a little help choosing your size, you can always contact us and we’ll be happy to help.

Yes. You can change your order details, such as your delivery address, phone number or email address, as long as your order has not yet been prepared.

Once your order has been prepared and is ready for dispatch, we’re unable to make any further changes.

If you’d like to add or remove items from your order, we’ll need to cancel and refund the original order. You can then place a new order with the correct items.

To request a change, please contact us as soon as possible.

Yes, you can cancel your order as long as it has not yet been prepared.

Once your order has been prepared, it has already been handed over to the courier and we’re unable to cancel it. Once you receive your order, please contact us and we’ll let you know how to return it for a refund.

To request a cancellation, please contact us as soon as possible.

Please contact us and let us know which incorrect item you received. We’ll review the details and get back to you with a solution as soon as possible.

We’re sorry if this has happened. Please contact us as soon as possible and we’ll review your order and get back to you with a solution as soon as possible.

If your parcel appears to be damaged when it arrives, we recommend refusing the delivery.

If the parcel is fine but one of the items is faulty, please contact us and send us some photos together with a description of the problem. We’ll review the details and get back to you with a solution as soon as possible.

Once you have completed your order, you will receive a confirmation email within a few minutes with a summary of your order. If you do not receive your order confirmation email, it may be due to one of the following reasons:

• The payment could not be made and the order has not been completed.
• The contact email is incorrectly filled in.
• The confirmation email has gone straight to your SPAM folder.

If you still haven’t received your order confirmation after a few minutes, please contact us.

If you need an invoice for your order, please contact us after placing your order, indicating the order number and all your billing details: VAT number, address and company name.

We will prepare your invoice and send it to you as soon as possible.

We offer delivery within 3–5 working days.

Only during the days leading up to Christmas, we may also be able to offer a premium delivery service with delivery within 48 hours. This service is subject to availability.

If you place your order before 3:00 pm on a working day, you will receive it within 3–5 working days from the day you place your order.

Orders placed after 3:00 pm, at weekends or on bank holidays will be prepared on the next working day.

Our standard 3–5 working day delivery service costs £5.99.

Free UK delivery is available on orders of £60 or more.

Once your order has been prepared, you will receive an email with your tracking details. You’ll be able to follow your parcel on the courier’s website.

Tracking may not update straight away, so don’t worry if you don’t see any movement at first. It should be available within a few hours.

We currently accept credit cards (Visa, Maestro, American Express, Mastercard...), PayPal, Shop Pay, Google Pay and Amazon Pay.

All transactions are always secure and encrypted.

If something goes wrong during payment, an error message will be displayed. Please check that your card details have been entered correctly and that no information is missing.

If you’re still unable to complete the payment, please contact us and we’ll check the status of the transaction.

You have 14 calendar days from the date you receive your order to request a return or size exchange. Items must be returned in their original condition, unworn, unwashed and with all original tags attached.

You’ll find full instructions on our Returns & Size Exchanges page.

A return or size exchange costs £5.99, which covers the cost of returning the item or items to our warehouse.

For returns, this amount will be deducted from your refund.

Refunds are processed within a maximum of 14 calendar days after we receive your returned parcel at our warehouse.

Your refund will be issued using the same payment method you used to place your order.