Returns and Size Exchanges
You have 14 calendar days after receiving your order to request any kind of return. Please remember that we can only process returns of garments that are in their original condition, with no signs of use or damage, and that have the label attached.
Each garment must be stored in its original wrapping and packaged adequately for delivery, to prevent any damage during shipment back to our facilities.
Naturally, Christmas socks, pants and boxers cannot be exchanged or returned for hygiene reasons.
If you want to exchange one of the models you have purchased for a different one, the only possible way to process this exchange is to request a return of the product you want to exchange and place a new order with the model you need.
In the Returns section we explain how to request a return.